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Record figures for leads to agents, claims free-to-list portal

Record figures for leads to agents, claims free-to-list portal

One of the growing number of free to list property portals, Residential People, claims a record-breaking number of sales and letting enquiries in August.

The figures suggest it delivered 150,000 sales and lettings enquiries to its agents across the UK.

Director Christopher May says: “We have been established for well over two years now and have seen unprecedented support from agents since our inception. We have always endeavoured to deliver a viable alternative to fellow portals on the marketplace. This vision has been our driving force behind our launches in the UK as well as other key markets such as UAE, South Africa and India.”

The portal – which has a target of 10m listings by the end of 2021 and one million enquiries by the end of March next year – says it is now working on a new Artificial Intelligence platform which it describes as having been “co-developed with agents over the last two years.”

May says: “Our clever AI data platform is currently being beta tested and will be ready to launch in December. The platform will help local agents stand out in their respective areas like never before. We aim to not only offer agents more visibility but also provide them with powerful tools to help market their brand and increase their revenue exponentially.”

The portal says that because of the financial impact of Coronavirus on the industry, and the growing importance of brand awareness and financial stability, the new platform will “place greater emphasis on these aspects while striking a balance between driving down an agent’s marketing costs without sacrificing enquiries. “

And he adds: “Gone are the days of blind advertising such as door-to-door mail delivery and listing on expensive property portals. With our new platform, we guarantee that any agent who uses the system will dominate their chosen area within 12 months.The launch of the new platform is coming soon, and we urge interested agents to become early adopters to enjoy the preferential terms.”

Commercial People – the parent company of the residential portal – also operates a commercial property portal with the specific name Commercial People.

Last month the OneDome Group – which operates the OneDome and Nethouseprices websites, also free-to-list – reported a combined 1.7m unique monthly visitors in July, up from 1.5m in June.

During July the OneDome websites also generated 170,000 buyer and tenant leads for agents.

It says strong activity levels have been down to a combination of the stamp duty holiday and the continued release of pent-up demand following lockdown.

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Agency behind Say No To Rightmove reveals High Street expansion

Agency behind Say No To Rightmove reveals High Street expansion

The regional agency group which master-minded the Say No To Rightmove campaign has made a big commitment to the future of High Street branches with a new 3,000 square foot office in a town centre.

The Acorn Group, which also operates the John Payne and Langford Russell brands in London and the south east, has launched the new office in the Kent town of Strood. It is the group’s 37th office.

Coronavirus had put a temporary halt to The Acorn Group’s expansion along the north Kent corridor which had seen it open eight new offices in the past two years – but now the expansion programme is back on course.

Agency behind Say No To Rightmove reveals High Street expansion

 

“This is the result of many months of hard work and planning” explains Rob Sargent, Acorn Group chief executive and leader of the Say No To Rightmove campaign.

“We are strong believers in the High Street model and our airy, well-spaced office is designed to be Covid-secure for the safety of both our staff and our clients” he continues.

“If anything, the events of 2020 have increased this migratory demand as homeowners and tenants, who have witnessed the perceived shortcomings of urban living, look to find a home with more space, inside and out.”

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Government claims credit for housing market boom

Government claims credit for housing market boom

The government claims its stamp duty holiday has supported nearly 750,000 jobs thanks to the ripple effect in the economy.

A statement from HM Treasury says house sales rose 15.6 per cent in August following the introduction of the stamp duty holiday, following a 14.5 per cent rise in July – partly, at least, down to pent-up demand after the spring lockdown.

The increase in transactions came after Chancellor Rishi Sunak announced a temporary stamp duty holiday for residential properties worth up to £500,000 from July 8 until March 31.

The Treasury calculates the holiday means nine out of 10 buyers will pay no SDLT at all, with an average saving of £4,500.

The government calculates the 750,000 figure by including businesses across the housing supply chain and beyond, with the Bank of England estimating that households who move home being more likely to purchase durable goods such as furniture, carpets or major appliances.

It is expected that housebuilders, estate agents, tradespeople, DIY stores, removal and cleaning firms could all benefit from the increased activity.

“Every home sold means more jobs protected – helping us to deliver on our Plan for Jobs. But this isn’t just about the housing market” says a statement from Sunak.

“Owners doing up their homes to sell and buyers reinvesting stamp duty savings to make their new house feel like a home are also firing up local businesses, supporting, creating and protecting jobs across the country.”

To bolster its argument, the government cites figures from the Building Societies Association showing a sentiment change amongst buyers, while separate data from Checkatrade shows more than one in 10 Britons hope to buy before the end of June, with a third spending their saved stamp duty payment on improvements and renovations.

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Son of ex-Savills boss slams traditional buying agents as “outdated”

Son of ex-Savills boss slams traditional buying agents as “outdated”

A buying agency targeting what it calls the “prime and super-prime” London market is offering clients not only a sourcing service, but also options to redesign and remodel their chosen new homes as well.

Capital Place Properties – led by the son of a former Savills chief executive – says it offers a complete in-house service from the initial stages of search and acquisition through to “architectural transformation, interior design, furnishing and lighting.”

“For affluent individuals without the luxury of time or those with limited knowledge of the London market, the company’s ‘seamless service’ means buyers are able to source, view, buy, reconfigure, design and fit out their new properties without needing to employ third parties or approve the property in person” says a statement from the firm.

“This all in-house solution is especially critical for prospective overseas clients looking to invest in the UK’s prime market where transparency, trust and dependability are paramount” it adds.

The firm is critical of traditional buying agencies, using a press statement to describe their methods as “outdated, unnecessarily cumbersome” and says that its own integrated offering has proven valuable during the Coronavirus period.

“Our track-record speaks for itself, we do it all and we do it well. We know that our clients value consistency through the buying process and prefer to deal with one person for all their needs rather than multiple third-parties” according to Harry Helsby, the 30 year old son of former Savills chief executive Jeremy Helsby.

“The traditional process where clients have had to manage multiple third parties for acquisition, architectural transformation and interior design work inevitably puts additional cost and stress on the buyer. By offering an all-in-one solution, we handle the entire process” he continues.

“Our clients depend on our insight and market experience to not only identify and source the best properties on the market, but to go the extra step and bring their vision to life through our bespoke interior design service, whether as a personal residence, a buy-to-let or to improve and sell” Helsby adds.

“This client dependency means we need to be completely aware of market changes and the specific requirements of our current and future clients. For example, we know that the aspirations of buyers have changed dramatically due to the lockdown experience – extra room to work from home as well as outside space are now top of the priority list while traditional requirements, such as luxury bathrooms and kitchens, are less important. Location, of course, remains as critical as ever” says his co-founder colleague, Alexis Stellakis.

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New warning to estate agents over illegal price-fixing

New warning to estate agents over illegal price-fixing

The estate agency industry is still under the spotlight for possible illegal price fixing cartels according to the Competition and Markets Authority.

In recent years the CMA has taken action against three examples of anti-competitive practice in the property sector and the latest warning, issued yesterday, was contained in a document outlining how companies can break the law even through ‘apparently innocent’ conversations.

The CMA highlights the case of five Somerset estate agencies which in 2017 were fined over £370,000 and saw four of their directors being subsequently disqualified.

The rival agents all fixed their minimum commission rates at 1.5 per cent and according to the CMA their rationale was contained in an email between some of the conspiring firms which said ‘…with a bit of talking and co-operation between us, we all win.’

Email evidence also explained how ‘the aim of the meeting…will be to drive the fee level up to 1.5%’ and ‘…it’s really important we all give it the priority it deserves (making as much profit as possible)’.

Each business took it in turn to ‘police’ the illegal agreement. According to additional email evidence obtained in the CMA probe, agents were to report any issues ‘to the policeman immediately and get the matter resolved rather than let it fester and risk the agreement falling apart!”

The CMA says the lessons which the agency industry should learn from this case include:

– being careful when talking business with competitors and being especially wary of any conversations about pricing, or about a shared approach to pricing. “Rival businesses must decide and set prices independently of each other” says the authority;

– being aware that competition law applies to small businesses as well as large ones – the agencies in this case were small local or regional businesses.

The authority also issues a warning to the industry in the document when it says: “The CMA has now taken three enforcement cases in the property sector and remains committed to tackling anti-competitive conduct in this sector.”

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Agency undergoes management buyout after 25 years

Agency undergoes management buyout after 25 years

An estate agency founded in 1995 has undergone a management buyout from two existing director.

Westcoast Properties is a north Somerset firm, now owned by existing director Nicholas Webber and associate finance director Lindsay Pickles.

Previous owners Martin and Kay Crees are to remain a part of the business, with Martin Crees taking a position as non-executive chairman.

Westcoast is an independent estate agency offering residential sales, lettings and property management services.

“Having both worked with Martin and Kay for the past 10 and 15 years respectively we were delighted to be offered this amazing opportunity to continue growing such a highly-regarded company.  We’re both immensely looking forward to the future” says Pickles.

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Bank of Mum and Dad still vital to house sales, figures show

Bank of Mum and Dad still vital to house sales, figures showRecent speculation that the so-called Bank of Mum and Dad would be playing a reduced role in the housing market has been turned on its head by a new report.

Research from Legal & General and the business consultancy Cebr shows some 23 per cent of housing transactions this year are backed by ‘BoMaD’ with 24 per cent of borrowers now more reliant on money from family and friends than they were before the pandemic.

However the total given or loaned by parents and family members will reduce this year, in line with the reduced transaction volumes anticipated because of the lockdown throughout spring.

Despite this, the Bank of Mum and Dad will still be involved in 175,000 housing transactions within an estimated transaction value of £50.3 billion in 2020.

Of young purchasers questioned for the research, 65 per cent who had bought recently and received support from family and friends said it was unlikely they could done so without such help. One in five expected they would have had to delay their purchase by more than five years without the assistance.

Despite the stamp duty holiday for purchases under £500,000, just eight per cent of would-be purchasers say they are less reliant on family or friends for financial support as a result of the policy measures introduced to mitigate the effects of the coronavirus crisis.

Only 12 per cent have brought forward their plans to buy since the start of the pandemic.

Legal & General’s research shows that the virus has encouraged BoMaD lenders to be even more generous than usual. This year, family members and friends will lend an average of £20,000 towards deposits.

As a result of the crisis, 15 per cent of BoMaD lenders are now planning to give more than they would have done before the pandemic to help their loved ones.

Homebuyers in London are set to receive the most, with the average ‘loan’ being £25,800. This is followed by the East Midlands, where lenders have given a significant boost to the average BoMaD contribution this year, from £16,000 in 2019 to £24,100 in 2020.

Family and friends in the North East and Yorkshire are contributing the least, but on average are still lending a generous £13,800 to help loved ones buy a home.

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New portal reveals charges to agents plus extra for multi-listing service

New portal reveals charges to agents plus extra for multi-listing serviceThe new portal OpenBrix, which is powered by Blockchain, has revealed its fee structure ahead of its formal launch on September 1.

It’s going to charge £75 per branch per month, plus £1 per property upload fee. If agents then want to join a multi-listing system it will operate, they will be expected to pay another £55 per month on top.

“We think this is fair and transparent. Our pricing is sensible and affordable and provides justifiable value and, importantly, agent pricing won’t be hiked as we grow because the agent community controls that – not shareholders” claims chief executive Adam Pigott.

He continues: ”We are pioneering the UK’s first multi-listing service … This feature will be a significant hook to gain client instructions and will open up agents’ inventories to other agents as they so choose, and theirs to others, resulting in revenue opportunities that otherwise do not exist for smaller independent agents.”

Pigott – who boasts over 30 years in property and was the founder of CHK Mountford Letting Agents back in 1989 – goes on to say this makes OpenBrix “a great value platform that agents and consumers alike will love.”

It utilises blockchain to create a linked network of agents to upload listings, and to create a voting and decision-making structure so that all agents have a say in pricing and the direction of the portal.

Pigott believes this taps in to the current apparent dissatisfaction with ‘big’ portals.

Some months ago it was announced that former Countrywide lettings veteran John Hards was joining the new portal’s board.

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Here we go again – Help To Buy looks likely to be extended

Here we go again - Help To Buy looks likely to be extended

Government leaks to mainstream and building trade media suggest the controversial Help To Buy scheme will be extended beyond its end-of-2020 deadline.

An announcement is expected shortly.

Some suggestions say the extension could be just three months, to allow the clearance of as many as 18,000 H2B purchases delayed by Coronavirus, while other suggestions put the extension as considerably longer because of wider concerns about the economy and unemployment in the construction sector.

Either size extension would probably be controversial.

On the one hand, some agents and almost all housebuilders see the scheme as a means of improving their sales figures, especially to younger or first time buyers. Between its introduction in early 2013 and March this year – before the housing market was frozen – some 272,000 purchases had taken place via Help To Buy.

On the other hand, a slew of reports and analyses suggest that H2B does little to improve the quantity of housing stock and possibly increases prices – ironically making homes less affordable rather than more.

Last year a National Audit Office analysis revealed that 63 per cent of people buying a home under the scheme could have afforded to do so anyway; more households with incomes for £80,000 and above purchased via H2B than households with less than £30,000.

Bruce Burkitt, founder of the Property Experts consultancy, wrote last year in Estate Agent Today: “Developers are aware that Help to Buy is a closed market, and many properties are sold for premiums of 15 to 20 per cent, a surprising statistic that may come to harm first time buyers perhaps more than it is helping them.”

Recent figures suggest that the average price paid for a H2B property across the UK is some £307,000.

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Faster conveyancing? Land Registry accepts electronic signatures

Faster conveyancing? Land Registry accepts electronic signatures

HM Land Registry is now accepting witnessed electronic signatures on documents for the  transfer of ownership of property, the creation of leases, and on securing mortgages.

It says this should allow a substantial simplification and faster execution of conveyancing – although it warns that some electronic signature providers may need to make some minor changes to meet its security requirements.

It will work like this: a conveyancer must  upload the deed to an online platform which sends a link to the signatories.

Once they have completed the necessary authentication checks, they would then ‘sign’ the document electronically in the physical presence of the witness who then also signs.

The conveyancer is then notified that the signing process has been concluded and, once they have effected completion of the deed, can submit the completed deed to HM Land Registry with their application for registration.

In every case the online platform would need to include two-factor authentication to authenticate the signatories and witness accessing the deed and provide assurance that unique individuals have signed.

A link to the document is emailed and then an authentication code sent to the individual’s mobile phone.

“What we have done today is remove the last strict requirement to print and sign a paper document in a home buying or other property transaction. This should help right now while lots of us are working at home, but it is also a keystone of a truly digital, secure and more efficient conveyancing process that we believe is well within reach” explains Simon Hayes, the Registry’s chief executive and chief land registrar.

“The more sophisticated qualified electronic signatures are a part of that vision and encouraging those is where our attention will be directed next” he adds.