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Many buyers are scared of negotiating with agents – claim

Many buyers are scared of negotiating with agents - claim

A leading bank says as many as one in three buyers pay too much for a property because they are afraid of negotiating with the seller’s agent.

Barclays’ mortgage division says 30 per cent of purchasers do not offer below the asking price, often because they feel they have a lack of knowledge about the individual house or apartment, or about the local market.

In a study by Barclays Mortgages, just over half of existing owners vow to negotiate more on their next home; this is especially the case amongst existing owners aged 34 or below, whose responses suggest they suffered the highest levels of anxiety when buying first time around because of their inexperience.

Of the different ages canvassed, those buyers of 65 and over felt most comfortable and least stressed about the process of submitting lower offers.

The study comes as many industry figures anticipate tough negotiations on asking prices as the stamp duty cliff edge nears and buyers realise they may not get the SDLT savings they anticipated.

In addition to a fear of negotiating, other reasons for submitting offers of the asking price or above stated by the study’s respondents were a fear of losing the property, fatigue at the length of the house buying process and ‘just wanting it over’, and avoiding upsetting the seller or their agent.

“A considerable number of Britons lack the skills or confidence needed to negotiate successfully on the price of their home. We are more likely to negotiate on a used car than we are on a property, highlighting the unique emotional nature of one of the biggest purchases people make in their lifetime” explains Rob Smith, head of behavioural science at Barclays.

“Understandably the process can feel daunting, particularly if you fear losing out on your dream home, but a successful negotiation can result in extra money to bolster your family finances or invest back into your home.”

While he acknowledges that bargaining is not for everyone, he urges buyers to undertake extensive research on areas, houses and local markets.

He also suggests buyers finding out if there is significant competition for the property, being realistic about their financial limits, and considering whether it’s better for them to negotiate remotely – by telephone or email – than face to face with an agent.

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New tax and billions more for cladding – but is it enough?

New tax and billions more for cladding - but is it enough?

Housing Secretary Robert Jenrick has announced “an exceptional intervention” promising that leaseholders in high-rise buildings above 18 metres will bear no costs for making them safe.

This will involve new £3.5 billion public spending in England now, in addition to £1.6 billion pledged last year.

There will also be an additional tax on residential developers, from 2022, that is expected to bring in £2 billion over 10 years, directed purely to alleviating cladding issues.

Jenrick claims these measures combined will “remove unsafe cladding, provide certainty for leaseholders and make developers pay for mistakes of the past.”

However, for lower-rise buildings below 18 metres with dangerous cladding, Jenrick has pledged only loans for leaseholders with the pledge that repayments will be capped at £50 per month “or far less.” This is likely to be a controversial proposal.

An estimated 700,000 people are still living in blocks with flammable cladding of a kind similar to that on London’s Grenfell Tower, in which 72 people were killed in a fire three and a half years ago.Many of the affected blocks have round-the-clock fire patrols – ‘waking watches’ – funded mostly by collectives of flats owners.

Last year the government announced its £1.6 billion building safety fund and the Ministry of Housing, Communities and Local Government has previously said work was “either completed or under way” on 95 per cent of the residential high-rises identified as having Grenfell-style flammable cladding – ACM – at the start of last year.

The personal scale of the problem is demonstrated in a video interview with Phil Spencer, who has spoken with Giles Grover of the national End Our Cladding Scandal campaign. In a video interview below, Grover says he suffers continual stress and fear, and a £30,000 to £40,000 bill likely to arrive shortly for his personal contribution to his block’s remedial work.

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Foreign investors may be banned from some waterfront properties

Foreign investors may be banned from some waterfront properties

The high-end housing market on Jersey has been rocked by a plan from the island’s government which may ban foreign investors from buying some waterfront homes.

The island is a magnet for high net worth buyers, and one of Countrywide’s most upmarket brands – Hamptons – has recently entered into a partnership with a local agency to attract mainland buyers to the tax haven.

Part of the island’s coastline is scheduled for regeneration, with the Jersey Development Company seeking to build 1,000 new homes as part of a wider scheme.

But Senator Sam Mézec, a former Jersey housing minister, is proposing that foreign investors be banned from purchasing any of the new waterfront units.

This proposal appears to have the backing of the Council of Ministers – the main decision making body of the island’s government.

“Today the government have lodged an amendment to my proposition which, following discussions with myself, accepts that no homes built as a part of the proposed Waterfront development should be sold to foreign investors, and that we should maximise the proportion of affordable homes on the site”  Mézec has told the local media.

In 2019 a campaign called Tax Haven Justice – which wants companies and individuals taxed where they do business, rather than where they are registered – described Jersey as the seventh most “aggressive” tax haven in the world. The Jersey government responded by saying it was “fully compliant” with standards set by “independent global bodies”.

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40% price fall and 54% price rise – Prime London snakes and ladders

40% price fall and 54% price rise -  Prime London snakes and ladders

An international property and residency consultancy claims the sold prices of homes in some prime London locations have collapsed by up to 40 per cent during the pandemic.

Meanwhile other prime London postcodes have seen sold prices soar – in one case by 54 per cent.

Astons has analysed sold prices across what it calls “the capital’s 10 most high-profile, prime property postcodes” comparing the average sold price since the start of the pandemic early last year (2020) to the average sold price the previous year (2019).

The research shows that despite the initial market instability caused by Covid, sold prices across all Greater London have crept up an average three per cent during the pandemic.

However, the average sold prices across prime central postcodes tell a very different story.

They have fallen 10 per cent on average and a great deal more in selected locations.

For example the W1J postcode in Mayfair and St James’s has been the worst hit with sold prices falling by 40 part cent – down from an average £4.9m to £2.9m.

Kensington’s W8 postcode has seen the second-largest decline falling – down 18 per cent. Then comes SW1X – down 17 per cent; W1S down 15 per cent; and SW1W down 11 per cent.

Astons says five other prime locations have seen price rises during the same period under analysis.

The SW1Y postcode has seen the average sold price in the area climb by 54 per cent during the pandemic, with Chelsea’s SW3 and SW10 postcodes also enjoying an uplift of 23 and 12 per cent respectively.

W1K rose six per cent and SW7 was up three per cent.

“The UK market has stood very firm in the face of Covid uncertainty” explains Astons managing director Arthur Sarkisian.

“Unfortunately, this has not been the case in some of London’s most sought after high-end postcodes, with sold prices falling since the start of last year. This decline in property prices has been due to a number of factors. While nice, the stamp duty holiday saving hasn’t boosted buyer demand amongst high-end homebuyers to the same extent as it has in the regular market.

“However, the silver lining is that prime London has arguably become more attractive as a result of lower property values, particularly to foreign investors. The current landscape not only offers a saving where property prices are concerned but also in terms of the soon to be implemented stamp duty increase for foreign buyers as of April this year.”

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Failed Sales fear as Stamp Duty Holiday cliff edge approaches

Failed Sales fear as Stamp Duty Holiday cliff edge approaches

A large majority of estate agents fear a surge in ‘failed sales’ as the stamp duty holiday cliff edge gets ever-closer.

The latest National Association of Estate Agents Propertymark market snapshot comes with a warning from chief policy advisor Mark Hayward that: “We are increasingly concerned about the pressure … on the property industry with 69 per cent of estate agents expecting to see an increase in failed sales due to buyers realising their sales will not complete ahead of the deadline. It’s important that action is taken now to prevent this and support the property sector.”

His call for action comes as the online petition calling for an extension to the holiday passes another critical milestone – the 125,000 mark – and the government finally agrees to a Parliamentary debate, which will be at 4.30pm on Monday, February 1.

In the meantime, property professionals continue to warn of dire consequences of a cliff edge, and one veteran agent is suggesting the government’s apparent intransigence over an extension could even cost it revenue in the long term.

Agency owner and PropTech entrepreneur David Alexander says in his area – Scotland – the stamp duty equivalent, Land and Buildings Transaction Tax, would actually bring in more money to the Scottish Government if its current holiday was extended.

He says the Scottish Government’s latest figures show that LBTT revenues from Q4 2020 – when the holiday was in full swing – have increased by £38.2m which is a 32.1 per cent year on year rise compared with the final quarter of 2019.

The figure for last month alone rose by 44 per cent which was £18.4m more revenue than the equivalent number for December 2019.

This is because, just as in England with stamp duty, the LBTT holiday has triggered such a large increase in purchases that the ‘no duty’ holiday effects are negated for the Scottish Treasury.

“These figures show that reducing the tax level paid on residential housing transactions has actually substantially increased the revenue the Scottish Government has received. A near 50 per cent year on year increase in revenue during December, at a time when there are few signs of growth in the economy, cannot be ignored” says Alexander, who is joint chief executive of the apropos PropTech platform.

“The reduction in LBTT, effectively forced on the Scottish Government by the actions of Rishi Sunak lowering stamp duty in the rest of the UK in July, has resulted in substantial increases in revenue at a time when it is most needed to restart the economy after Coronavirus” he continues.

“Indeed, there is a case for easing the rates at all levels. The Scottish government has previously insisted on maintaining higher tax rates compared to the rest of the UK for first time buyers, investors, landlords, and properties above a certain value.

“At a time when there has never been a greater need to maintain the financial stability of Scotland, isn’t now the time to reconsider this policy in favour of higher returns over political posturing targeted at its voter base.”

Yesterday we reported that an accountancy firm, Hillier Hopkins, has called for the government to, as a minimum, extend the stamp duty holiday to those properties that have exchanged but yet to complete, or even better, extend the holiday through to September.

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Top portal is latest to urge stamp duty holiday extension

Top portal is latest to urge stamp duty holiday extension

Zoopla’s latest figures suggest 70,000 transactions are likely to miss the stamp duty holiday deadline of March 31.

And the portal says: “The case is growing for a short, month long extension to help buyers who agreed a sale in 2020, and secure the expected savings.”

In its latest market analysis Zoopla says with so many sales agreed in the second half of last year, and now racing to beat the cut off date, the average time for a sale to complete is over the usual three months and closer to four months.

It says that in a normal year, around 55 per cent of sales agreed in January would complete by the end of the first quarter – the proportion this year is likely to be lower.

What is not clear, it says, is how many individual sales and housing chains are 100 per cent dependent on securing the stamp duty savings.

“The more buyers rely on securing savings, the greater risk of a spike in sales falling through, with a knock-on impact for whole chains of sales. If an extension fails to materialise, buyers across some chains may help to fund stamp duty costs for others in the chain to safeguard completions” says the portal’s report on the market.

In its general assessment of the market, Zoopla notes that recent record Covid cases and calls to uphold social distancing and other restrictions have deterred some sellers.

It says that in the first weeks of 2021, the flow of new homes coming to the market for sale was 12 per cent lower than a year ago.

“By contrast, buyer demand for property has rebounded after the Christmas break – growing even faster than at the start of 2020. In the period to the 17 January, demand for homes is 13 per cent higher than the same period a year ago when the market had started to rebound in the wake of the General Election. New sales agreed are also running eight per cent higher than last year” it notes.

Richard Donnell, the portal company’s research and insight director, says: “Sellers are more cautious however and appear to be waiting for [Coronavirus] case numbers to drop much further before listing their home, or until we see a return to tier based restrictions.

“The strength of the market in 2020 has eroded the available number of homes for sale and this will mean continued upward pressure on house prices in the short term.

‘The most affordable parts of the UK are recording the highest rate of price growth for 10 years up to 5.4 per cent a year. We still expect house price growth to slow towards 1.0 per cent by the end of the year.

“The rush to beat the stamp duty deadline continues and sellers who agreed to buy a home in 2020 would reasonably expect to make the stamp duty saving. Delays mean we expect up to 70,000 sales agreed in 2020 to miss the deadline meaning the case for a short extension is growing.”

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Not coping with Covid? Shock figures about agents’ mental health

Not coping with Covid? Shock figures about agents’ mental health

A new working group on mental health in the agency industry is being set up following a poll revealing 62 per cent of individual agents reporting problems.

The charity Agents Together – set up last year by Michael and Kenny Bruce with prominent industry consultant Sarah Edmundson as chief executive – says only 16 per cent of agency employees believe their employer has been able to help those with mental health issues during the pandemic so far.

The working group – led by Edmundson – comes after 90 per cent of those agents responding to the poll wanting more mental health support within the industry culture.

Some 75 per cent of agents have reported going to work feeling mentally unwell; over half did not reveal this because of the stigma associated with the subject.

Edmundson says: ‘The survey was commissioned to investigate and better understand the complex nature of mental health in the workplace, specifically in estate agency. We believe this to be the first study of its kind in the sector, and the results will help to develop the initiatives of the Agents Together foundation.”

She says the findings show it’s now time to act.

“I am asking agents; business owners and individuals to commit to supporting a cultural shift in mental health awareness and education across the industry.

“Together we can appraise employers approaches and work closely to develop best practice. Not only responding to mental health issues but to pro actively reduce stigma and improve ways in which wellbeing and performance can work hand in hand.”

Agents Together will be conducting further research this year as well as mounting an education programme, which Edmundson hopes will pay off for individual agents and the industry as a whole – in terms of well-being and financially.

“Deloitte’s research in January 2020 suggested that the benefits to businesses who embrace wellbeing are huge, with a return of £5 to every £1 spent on Mental Health in the workplace, and that was before Covid.

“The reality is this is quite unknown territory for many people, and we will aim to be the support that individuals and businesses need.”

Since June last year Agents Together has undertaken some 230 mentorships with 157 volunteer mentors.

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Soaring distressed property firms are ‘just tip of large iceberg’

Soaring distressed property firms are ‘just tip of large iceberg’

Despite the booming housing market the whole property sector – a key indicator of the economy’s performance – has seen 11,000 additional businesses enter significant distress in the past three months.

In total there are over 53,000 property businesses classified this way.

The figure – from corporate business recovery service Begbies Traynor – is 39 per cent up on late 2019.

Construction businesses have also seen an impact, despite activity being able to continue during lockdowns. There are now 80,018 construction businesses in significant distress, a year-on-year increase of 27 per cent.

A company classed as being in ‘significant distress’ is one with minor county court judgements of less than £5,000 filed against them, or which have been identified by Red Flag Alert’s credit risk scoring system which screens companies for a sustained or marked deterioration.

Across the economy as a whole some 630,000 businesses are now in significant distress – there were increases in the past three months in all 22 sectors analyses by Begbies Traynor.

But the company warns: “However, it is likely that these figures are the tip of a very large iceberg. The pandemic has reduced court activity limiting the number of CCJs and winding up petitions being issued against indebted companies and there has been a ban on winding up petitions for Covid-related debts.”

Julie Palmer, partner at Begbies Traynor, says: “These figures give an insight into some of the financial stresses that have been building in UK business. Without the financial aid and support measures that the government has put in place during the pandemic insolvency levels would have been much higher, however the sad truth is that for many companies this will provide little more than a stay of execution as debt levels become unmanageable and structural changes across many sectors take their toll.

“The announcement of the latest national lockdown will do little to help and even the Chancellor has reiterated that he cannot save every business. And the harsh reality is that the government will have to be ruthless when handing out rescue funds, because not all businesses will be sustainable, even when the flood waters subside.

“Although the government has extended its Covid-19 financial support, this simply won’t be enough for thousands of businesses who likely will not survive in the interim. Although the UK’s announcement of a trade deal with the EU and the roll-out of Covid-19 vaccines offer some light at the end of a very dark tunnel, the situation is going to remain bleak over the next quarter and beyond.”

Meanwhile redundancies – both actual and predicted – continue to mount across the wider economy.

Employers planning to cut 20 or more staff have to notify the Insolvency Service of their plans ahead of the redundancies actually happening. These notifications give an earlier indication of the state of the labour market than data published by the Office for National Statistics, which appear with a time lag of a few months.

Insolvency Service figures showed record levels in redundancies in June and July, which was confirmed when the ONS published its own figures three months later. The latest data, for the period from August to October, saw a record 370,000 redundancies across the UK.

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Stamp Duty Holiday: Did market need it? Have buyers really benefitted?

Stamp Duty Holiday: Did market need it? Have buyers really benefitted?

A leading analyst is questioning whether buyers have benefitted from the stamp duty holiday because demand has purshed up prices far beyond the savings possible.

Anthony Codling – the former Jefferies analyst who now leads PropTech platform Twindig – says London provides a good example, but is by no means the only location where buyers may not have benefitted.

Land Registry data shows that the average house price in London passed the £500,000 mark in November 2020.

“House prices in London have risen by 9.7 per cent over the last 12 months compared to an average increase in house prices across England of 7.6 per cent. In absolute monetary terms, this translates to an average increase of £45,241 in London and £18,875 in England” says Codling.

That means that in both London specifically and England generally, the increase in the past 12 months exceeds the largest potential stamp duty saving of £15,000. Indeed, in the month of November alone, house prices in London overall rose by 4.0 per cent or £19,698.

In one location, Ealing in the west of the capital, the price rise was 11.2 per cent or an average of £52,083.

While there have been exceptions in London – the City of London and City of Westminster boroughs have both seen price falls in the past year – Codling’s analysis shows that 21 of the 34 London boroughs have seen increases over £15,000 in the past year.

A separate recent analysis by Codling expresses doubt over whether buyers elsewhere in the UK have materially benefitted from the stamp duty holiday, which still have around 10 weeks to run.

“For a house costing £200,000, the saving is £1,500 and for the average UK house price – which according to Nationwide was £230,920 in December 2020 – the Stamp Duty Holiday saving would be £2,120 or less than one per cent of the purchase price.

“…The [maximum] £15,000 saving is often the figure which gets the headlines, but for most, the Stamp Duty Holiday saving will be considerably less … We can see that housing transactions are clustered around the £175,000 price point.”

“Just under 12 per cent of housing transactions will save the maximum £15,000, which is at most a saving of three per cent of the purchase price. With the saving capped at £15,000 as the purchase price rises above £500,000 the relative saving decreases.”

Codling’s analysis follows data from HM Revenue & Customs, recording 129,400 sales in December 2020 – 31.5 per cent higher than December 2019 and 13.1 per cent higher than in November 2020.

This marked the strongest December for house sales in the past decade and the first time since 2015 that sales topped 100,000 in December. The provisional HMRC data takes overall 2020 transactions to 1,041,610 – that’s only 11 per cent lower than in 2019, despite the market being closed for several weeks during the spring.

Codling concludes: “This is an astonishing result given the global pandemic and further evidence that a stamp duty holiday is not required, in my view.”

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RICS in dramatic U-turn after newspaper allegations

RICS finance controversy: Surveyors’ chief insists action is being taken

The Royal Institution of Chartered Surveyors last night announced a dramatic U-turn in the controversy over a report by an independent accountancy firm.For weeks the institution has been the subject of allegations, chiefly in the Sunday Times, about alleged failures by RICS senior figures to act on the report by accountancy firm BDO, which said two years ago that RICS was at risk of “unidentified fraud, misappropriation of funds and misreporting of financial performance.”

BDO’s report gave the lowest possible “no assurance” rating for the effectiveness of RICS’ financial controls.

The newspaper allegations also claimed that four RICS non-executive directors who wanted the organisation to act on the report’s concerns had their appointments terminated. Shortly afterwards RICS made some 140 people redundant while Sean Tompkins – chief executive of RICS since 2010 – was paid £510,000 including £250,000 in bonuses.

Estate Agent Today and other media outlets were last week given a quote by RICS president Kathleen Fontana saying: “At this point in time, it is not governing council’s judgement that external, further independent external scrutiny is needed.”

However, now there appears got be a 180-degree U-turn.

Yesterday, according to a new statement from RICS, the governing council “voted unanimously to proceed with an independent review into the events that took place in 2018/19, the outcome of which will be made public.”

The statement continues: “Having listened to the views of members in recent weeks, and appreciating their need for further reassurance, governing council has decided to appoint an experienced, fully independent individual to undertake the review according to terms of reference which it will set.”

The statement does not identify who that individual will be.

And the statement goes on: “Separately, over the course of the last year we have been reviewing engagement and governance. Members have recently raised a wide range of issues and we would like to thank everyone who contacted us with their views and ideas.

“Having considered all inputs very carefully, governing council has decided to widen the scope of the current work relating to governance and engagement, and undertake a comprehensive review looking at the ongoing purpose and relevance of RICS in 2021 and beyond. It will examine a range of issues including member experience and engagement.

“We know that members will be keen to hear more and further information will be made available soon as to how all members can contribute to shaping the future of RICS.”

And in yet another statement last evening, the RICS government council interim chair Christopher Brooke, chief executive Sean Tompkins and president Kathleen Fontana jointly stated: “We welcome this important decision taken by governing council and lend our wholehearted support to the implementation of an independent review.

“We have listened to our members carefully, and we are confident that decisions agreed by governing council today are in the best interests of RICS and its members.”